FAQs

1. How to troubleshoot the OpsRamp Gateway ?

Run the following command in the VM/host to check the advanced installation options:

sudo opsramp-collector-start install --help

2. How do I add proxy settings to a Node?

If you are using proxy server for gateway communication, then use the below settings:

Step-1: Add the proxy settings to /etc/environments.

HTTP_PROXY= <http://<IPaddress>:<port>
HTTPS_PROXY=<http://<IPaddress>:<port>
NO_PROXY=localhost,127.0.0.1,10.0.0.0/8,<NODE_IPs>

Note: The above configuration is default K3s configuration and might change based on the network.

Step-2: Login again with the same user for the proxy settings to function properly.

Step-3: Install the k3s.

Step-4: The proxy settings listed above will also be added to /etc/system/systemd/k3s.service.env.

3. How do I change proxy settings at the node level after installing k3s?

Follow these steps to change proxy settings at the node level after installing k3s:

Step-1: Edit the proxy settings in /etc/system/systemd/k3s.service.env file.

Step-2: Use the following command to restart the k3s service:

sudo systemctl restart k3s

4. Gateway registration help

Run the following command for gateway registration help:

sudo opsramp-collector-start install [flags]

Additional flags for gateway registration