| Supported Versions |
|---|
| Poly studio X30, X50 series devices |
Introduction
Poly AV Studio series device is a premium all-in-one video conference camera & sound bar system that helps your team connect & come up with bright ideas.
Prerequisite
The OpsRamp Gateway must be installed.
Configure and install the integration
- Go to Setup > Integrations and Apps.
- Click + ADD on the INSTALLED APP page. The ADD APP page displays all the available applications along with the newly created application with the version.
Notes:- If there are already installed applications, it will redirect to the INSTALLED APPS page, where all the installed applications are displayed.
- If there are no installed applications, it will navigate to the ADD APP page.
- You can even search for the application using the search option available. Also you can use the All Categories option to search.
- Click ADD in the Poly AV Studio Series application.
- In the Configurations page, click + ADD. The Add Configuration page appears.
- Enter the below mentioned BASIC INFORMATION:
| Funtionality | Description |
|---|---|
| Name | Enter the name for the configuration. |
| Host Name/IP Address | IP address/host name of the target. |
| Resource Instance Name | Enter a value. |
| Port | Port Note: By default 443 is added. |
| Credentials | Select the credentials from the drop-down list. Note: Click + Add to create a credential. |
Notes:
- By default the isSecure checkbox is selected.
- Select App Failure Notifications; if turned on, you will be notified in case of an application failure that is, Connectivity Exception, Authentication Exception.
In the RESOURCE TYPE section, select:
- ALL: All the existing and future resources will be discovered.
- SELECT: You can select one or multiple resources to be discovered.
In the DISCOVERY SCHEDULE section, select Recurrence Pattern to add one of the following patterns:
- Minutes
- Hourly
- Daily
- Weekly
- Monthly
Now the configuration is saved and displayed on the configurations page after you save it.
Note: From the same page, you may Edit and Remove the created configuration.Click NEXT
In the Installation page, select an existing registered gateway profile, and click FINISH.
The application is now installed and displayed on the Installed Integration page. Use the search field to find the installed application.
Modify the Configuration
See Modify an Installed Integration or Application article.
Note: Select the Poly AV Studio Series application.
View the Poly AV Studio Series device details
The Poly AV Studio Series application integration is displayed in the Infrastructure > Resources > Network Devices > VoIP. You can navigate to the Attributes tab to view the discovery details, and Metrics tab to view the metric details for Poly AV Studio series.
Supported metrics
| Metric Name | Metric Display Name | Unit | Description |
|---|---|---|---|
| polycom_studio_Provisioning_Status | Provisioning Status | studio device provisioning status. Registered -1, Unregistered-0 | |
| polycom_studio_Controller_Status | Controller Status | poly studio device controller status. Connected-1, Disconnected-0 | |
| polycom_studio_Calendar_Connection_Status | Calendar Connection Status | poly studio device calendar connection status. Valid status strings -> DISABLED -0, OFFLINE -1, ONLINE -2, CONNECTING -3,ERR_AUTHENTICATION -4, and ERR_UNKNOWN -5 | |
| polycom_studio_Device_Paired_Status | Devices Paired Status | Poly studio device paired status. Valid outcomes are - paired -2, Connected -1, Disconnected -0. | |
| polycom_studio_SIP_Status | SIP Server Status | poly studio device SIP server status. Valid status strings -> DOWN -0, UP -1, ON -2, OFF -3, and ERR_UNKNOWN -4 |
Risks, Limitations & Assumptions
- Application can handle Critical/Recovery failure notifications for below two cases when user enables App Failure Notifications in configuration:
- Connectivity Exception
- Authentication Exception
- Application will not send any duplicate/repeat failure alert notification until the already existed critical alert is recovered.
- Application cannot control monitoring pause/resume actions based on the above alerts
- Metrics can be used to monitor Polycom studio series resources and can generate alerts based on the threshold values.
- No support of showing activity log and applied time.
- No support for the option to get Latest snapshot metric.
- Applications do not have support for below metrics due to the reason that the rest API gives empty data in all the cases.
- Jitter
- Latency
- Packet Loss